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Legend Knives > Terms Of Sales
Article 1: FIELD OF APPLICATION

The general conditions of sales herein apply to all the orders received by CYBERMARCHE.COM and are valid as the time the order is placed.

Article 2: AVAILABILITY OF PRODUCTS

Our products are proposed within the limits of available stocks as for those not stored by our care; they are stored within the limits of their availability with the suppliers of CYBERMARCHE.COM.

Although our data bases are regularly updated, certain products may be temporarily or definitively unavailable at their manufacturers' or at our suppliers'.

CYBERMARCHE.COM. is not liable for the unavailability of one or several products.

If one or several products happened to be unavailable after the order is placed, CYBERMARCHE.COM shall let the customer know personally as soon as possible either by e-mail or by post.

For any question relative to an order, a cancellation or an exchange, you can contact our customer service by email at the following address: sales@legendknives.com

Article 3: ORDERS

Orders can be sent in the following way :

- On the Internet: www.legendknives.com
- By fax: +33 4 72 69 46 34
- By post to :
SORHODES - Order Service
Parc d'Activités des Platières
420, rue de la Maison Rose
69440 Mornant
FRANCE

Any order sent online is confirmed by CYBERMARCHE.COM by an email provided the customer communicated his/her email address.

For better tracking, we advise you to give your address email when ordering.

For the new products listed on our data bases:
the order is dealt with as soon as possible after reception of the payment (cf. "Payment" paragraph).

Article 4: PRICES

Prices are indicated on our site in US Dollars, exclusive of tax, and exclusive of expense contribution of dealing and shipment.

The prices indicated in another currency are given only as a rough guide.

Indicated prices can be changed at any time without advance notice. However, articles will be charged on the base relevant at the time of recording the order.

In case of shipment towards another country than metropolitan France, customs duties or other local taxes (Local VAT, customs tax, import duties, etc.) may be due.

These rights are in the exclusive responsibility of the customer and come under his/her whole responsibility both in terms of statements and of payment to the relevant authorities.

All orders, whatever their origin may be, are charged and payable in US Dollars only.

Products remain the property of CYBERMARCHE.COM up to the full payment of the price, whatever the delivery date of the product is.

Article 5: PAYMENT

The payment of purchases is achieved:

- By bank card (Credit card, Visa, MasterCard, EuroCard, American Express): the customer must indicate the number of his card, as well as its date of validity, directly in the box arranged for that purpose (Credit Mutuel Bank Encoding SSL Secure Entry). The customer can also print and fill a typical form and then can send it by fax to CYBERMARCHE.COM : +33 4 72 69 46 34.

- By check payable in France or by EuroCheck drawn up in Euro and made out to CYBERMARCHE.COM

In that case, your order dealing with is carried out only on reception of the check. The time of dealing will be extended by eight days approximately.

It is essential to write on the back of the check the number attributed at the end of order and to send it to :

SORHODES - Order Service
Parc d'Activités des Platières
420, rue de la Maison Rose
69440 Mornant
FRANCE

Very important:

The amount of orders paid by bank card is taken on the day of shipment of the order (only delivered products are charged; if necessary, the excess is refunded off to the customer by check within thirty -30- days)

The amount of orders paid by check is taken on reception of the check (only the delivered products are charged ; if necessary, the excess is refunded off to the customer by check in thirty -30- days)

Article 6: DELIVERY

Products are delivered to the address of delivery indicated when placing the order. To optimize the delivery, it is advised to indicate an address to which your order can be received at working hours.

The time of delivery indicated when entering the order is an average period, given as a rough guide and can vary according to the destination.

In case of delay of delivery or shortage of stocks at CYBERMARCHE.COM suppliers', CYBERMARCHE.COM is not liable.

Pictogram "available within 48 hours" applies to the following conditions:

- The order and its payment must be received between Sunday midnight and Friday, 6.00am, French time.
- The order has to contain products illustrated with its pictogram exclusively.
- The time of delivery of 48 hours takes into account the time of routing only for Metropolitan France.

If you choose to pay by check, the order will be dealt with on reception of your payment and the time of shipment and dealing of your order are extended by so much.

Concerning dealing deliveries outside metropolitan France, the ordered products are imported into the country of destination by the customer and under his/her responsibility.

It is up to him/her to take the necessary information with the local relevant authorities and to see to respect scrupulously the specific formalities in the import of products into the territory of the country of destination.

Possible customs charges or local taxes are in the exclusive responsibility of the customer.

Article 7: SATISFIED OR PAID OFF

7.1 Right of return

If the item does not fit, for whatever reason, the customer has a time of cancellation of seven -7- days as from the reception to make return of his/her order. The parcel must be returned by mail exclusively, necessarily in its original packing, in perfect state, and accompanied by the relevant invoice.

The article is then paid off with the exception of the expenses of sending and of returning which remain chargeable to the customer. As a consequence, only the price of one or several bought products will be paid off to him/her.

Products, damaged, soiled by the customer are not taken back.

The returns are to be made to :

SORHODES - Return Service
Parc d'Activités des Platières
420, rue de la Maison Rose
69440 Mornant
FRANCE

7.2 Quality commitment

Products sold by CYBERMARCHE.COM are identical to those of the traditional business and result from all listed suppliers. They are guaranteed against any defect.

If an article happened to be defective or not suitable (error attributable to CYBERMARCHE.COM), CYBERMARCHE.COM makes a commitment to pay off him/her, subject to the respect for the following conditions:

I) Return in its original packing, in perfect state.
II) Accompanied with a motivated request and with its invoice,
III) Within thirty (30) days, deadline, following the reception of the parcel by :

SORHODES - Customers Service
Parc d'Activités des Platières
420, rue de la Maison Rose
69440 Mornant
FRANCE

Under these conditions, carriage and return expenses can be totally paid back. However, the amount of return expenses paid off cannot exceed 1.5 times the amount of the shipment expenses invoice. No return will be cashed, whatever the reason.

Article 8: IDENTITY OR PRIVATE INFORMATION

8.1 Customer rights

CYBERMARCHE.COM deals with all the information concerning its customers with the strongest confidentiality. When ordering, CYBERMARCHE.COM asks for essential information only (surname, first name, address, email) for an effective dealing and an attentive tracking of the order. These data entry online are recorded on a safe server.

According to the act "Informatique et libertés" (data processing and freedom) of January 6th, 1978, the customer has a right of access and rectification of the data concerning him/her. CYBERMARCHE.COM declares all its files to the National Commission of the Data processing and the Liberties (registration number pending).

8.2 No "cookies"

The CYBERMARCHE.COM website does not record cookies (the cookie is a mini program sent by the website consulted to the hard disk of the customer's computer. Its purpose is to record some information concerning him/her, such as his/her browsing, for example). In the concern of the respect for the personal freedom, CYBERMARCHE.COM chose a website completely without cookies.

Article 9: EXCLUSION OF LIABILITY

Photos and texts reproduced on the site and illustrating products do not enter this contractual field.
Consequently, the liability of CYBERMARCHE.COM shall not be concerned in case of error in one of these photos or one of these texts.

The products proposed meet the current French legislation. CYBERMARCHE.COM shall not be liable if the article delivered does not yield to the law of the country of delivery.

The liability of CYBERMARCHE.COM is not concerned in case of non-fulfillment of the contract due to a shortage of stock or an unavailability of products, in case of all-out or partial strike of the shipment services, in case of absolute necessity, of flood, fire, etc.

Its liability is not concerned in regard of the contents of the Internet sites on which the hypertext links can send back from its own site.

Article 10: DISPUTE - LEGISLATION APPLICABLE TO THE RELATIONS WITH THE CUSTOMER

The on-line sales realized by CYBERMARCHE.COM from its Website, by fax or telephone are exclusively governed by the French law. In case of dispute, the courts of Lyon, France, will be only competent.

Article 11: ACCEPTANCE BY THE CUSTOMER

By clicking the button "Validation", the Customer declares to accept the order and the completeness of the General Terms of Sales herein.

The data recorded by CYBERMARCHE.COM will establish the proof of all the operations and the financial transactions made by the customer.

The General Terms of Sales herein can be changed at any time without advance notice.

IDENTIFICATION :

LEGEND KNIVES
SORHODES
SARL au capital de 10.000 Euros
SIRET 400 606 042 00036
Parc d'Activités des Platières
420, rue de la Maison Rose
69440 Mornant
FRANCE

 
   

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